Is Bird Flu Something to be Worried About?

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A magnified view of the Bird Flu Virus
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The short answer is yes. Bird flu is very different than other types of disruptions for one main reason - the disruption would last at least three months or as as long as twelve months. The long term consequences of such a disruption calls for special planning. The probability may be similar to other potential natural or man-made disasters, but the downside is so serious that any business not prepared, is sure to be OUT-OF-BUSINESS.
The business impact may be felt in a variety of ways:
- Key personnel may be unavailable for lengthy periods and many people may choose to stay at home rather than risk exposure
- People will need to access information – communication systems may fail
- Offices may be closed voluntarily or by health authorities
- Transportation systems may be disrupted
- Movement of people may be restricted
- Suppliers may be forced to close
- Customer base may decline as client organizations are forced to close, or people avoid populated environments such as shopping centers
- Law and order may suffer
- Authorities may not be able to cope if numbers of sick and dying exceed expectations (who would have believed the chaos of New Orleans ?)
So What Can We Do?
- Develop resilient communication systems-- this must be a priority
- Plan for flexible work practices and schedules
- Implement effective remote access to all business information
- Have Tamiflu (anti-flu medication) available to all employees
- Streamline all internal operations and cash flow
- Review your outside service providers
- Review your customer base and other income producing operations
- Review security measure
- Examine legal, regulatory and insurance policies
It is worth noting that many of the issues potentially arising from a pandemic would also apply to a Chemical, Biological, Radiological or Nuclear (CBRN) incident and to a major flood incident. A pandemic and a flood would both include warning periods although, as we have recently seen in the USA that does not always guarantee an effective response. In the case of a CBRN incident there would be no warning.
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